WhatsApp ordering for restaurants: customers just send “Hi.”

It lets customers order from you through WhatsApp. With Menuthere, a customer sends “Hi” to your WhatsApp number and gets an Order Now button. The link opens your menu already signed in, they place the order in a few taps, and status updates come back in the same chat. There is no app to install and no commission on the order.

Menuthere takes 0% commission, and you can start free with your own ordering website and QR menu. WhatsApp ordering itself runs on the WhatsApp Business API and is on Pro. Meta also charges per message on your own WhatsApp account, at its own rates; Menuthere takes no cut of those charges. So it isn’t free, but you never pay a share of your orders.

The bot answers a “Hi” with an Order Now button. The link inside is signed, valid for 23 hours and locked to the first person who opens it, and it signs the customer in to your menu without an OTP. After the order is placed, the bot sends an update at each stage: received with the bill, accepted, ready, out for delivery with tracking, and delivered.

No. As long as they have WhatsApp, they can order, on any phone. They send “Hi”, tap the Order Now button and land on your menu, already signed in. There is no app to download, no account to create and no OTP to type.

No, and that’s the point. WhatsApp is the front door, not the checkout. The “Hi” gets them a link to your real visual menu with photos, categories and search, so ordering is quick and mistakes are rare. Status updates then come back on WhatsApp.

Yes. You connect your own WhatsApp Business number through Meta’s Embedded Signup, built on the official WhatsApp Business Platform. Messages, order links and status updates then come from the number your customers already know, and every conversation is saved in your Menuthere inbox.

Each link is signed, valid for 23 hours and locked to the first person who opens it. If someone forwards it, the next person sees an expired screen instead of the original customer’s account, and can simply send “Hi” to get their own link. So a signed-in session never leaks.

None. Menuthere takes 0% commission on every order, including orders placed over WhatsApp. You pay for your plan, and Meta charges per message on your own WhatsApp account; Menuthere takes no cut of those message charges. What the customer pays for their food is yours, less your payment gateway’s fee if they pay online.